Not specified; not specified; competitive compensa...
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Order-to-invoice process management
Team leadership and coaching
Change management experience
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Alcon is seeking a Sr. Manager for Customer Service (Order-to-Invoice) to lead and optimize customer operations across local markets, enhancing customer experience and operational efficiency. The ideal candidate will have significant leadership experience in customer operations, with a strong focus on process improvement and teamwork.
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Job Summary
The role involves leading Customer Operations for local markets in AGS to transform International CO into intelligent E2E service centers.
Candidates must manage all 12 sub-processes within pre-order, order, and return streams while ensuring high service levels and customer satisfaction.
Alcon offers a supportive work environment with opportunities for continuous learning, development, and competitive compensation.
Matching Summary
Match Score: 75
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Alcon is seeking a Sr. Manager for Customer Service (Order-to-Invoice) to lead and optimize customer operations across local markets, enhancing customer experience and operational efficiency. The ideal candidate will have significant leadership experience in customer operations, with a strong focus on process improvement and teamwork.
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Salary
Not specified; Not specified; Competitive compensation package mentioned