Investigate, evaluate, negotiate, and settle complex claims
Analyze policy application and contract provisions
Determine claim acceptance or denial
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AIG Group is seeking a Claims Analyst II to manage complex claims, ensuring timely resolution and customer satisfaction. The ideal candidate should have a background in claims adjustment, strong communication skills, and the ability to thrive in a fast-paced environment.
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Job Summary
The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions.
Utilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
Matching Summary
Match Score: 75
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AIG Group is seeking a Claims Analyst II to manage complex claims, ensuring timely resolution and customer satisfaction. The ideal candidate should have a background in claims adjustment, strong communication skills, and the ability to thrive in a fast-paced environment.
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Skills & Requirements
Must-have
Investigate, evaluate, negotiate, and settle complex claims
Analyze policy application and contract provisions
Determine claim acceptance or denial
Handle an average of 200 new claims monthly
Utilize diary system for proactive issue resolution
Meet service level agreements for timely claim processing
Identify subrogation opportunities and fraud potential
Manage coverage determination, quantum analysis, and legal liability assessment
Nice-to-have
Strive for continuous improvement
Contribute to best practice procedures
Demonstrate technical claims competence
Value in-person collaboration
Culture of inclusion and belonging
Key Requirements
Experience in complex claims adjustment
Ability to prioritize and multi-task
Clear and concise verbal and written communication
Computer proficiency
Basic knowledge of legal/regulatory requirements
Experience following up on technical claims audits