Project Manager, Enterprise Merchandise

Quince

Remote
$60,000 - $70,000 usd py
Remote
Customer support
Order-to-delivery management
Vendor communication
Support Account Executives during the sales process by managing order-to-delivery for their clients

Job Summary

  • Support Account Executives during the sales process by managing order-to-delivery for their clients.
  • Take over all communications with the client from logo approval to billing, serving as the liaison between Hong Kong and US teams.
  • Assist clients with sample returns, shipping, tracking, and troubleshooting missing or lost items.

Matching Summary

Support Account Executives during the sales process by managing order-to-delivery for their clients.

Salary

$60,000 - $70,000 USD

Skills & Requirements

Must-have

  • Customer support
  • Order-to-delivery management
  • Vendor communication
  • Google Sheets proficiency

Nice-to-have

  • Fast-paced environment
  • Customer-obsessed mindset
  • Proactive problem-solving

Key Requirements

  • Minimum 1 year of experience
  • Experience with a CRM (HubSpot preferred)
  • Detail-oriented
  • Sense of urgency

Work Rights

Not specified

Tailored Resume

Cover Letter