Customer Excellence Manager - Transformation Des Ventes H/f
Air Liquide
Not specified
Salesforce or baan crm/erp mastery
3+ years commercial or sales admin experience
Process mapping and workflow automation skills
Air Liquide is seeking a Customer Excellence Manager to redesign and optimize internal sales processes, enhance automation, and improve customer satisfaction. The ideal candidate will have a strong background in sales administration, project management, and process improvement, along with excellent communication skills
Job Summary
The role involves redesigning and automating internal sales processes to optimize order handling efficiency.
The manager acts as a project leader bridging commercial teams, customer service, clients, and technical departments.
Candidates must possess a Bac+5 degree in engineering or management with significant experience in sales administration.
Matching Summary
Match Score: 85
Air Liquide is seeking a Customer Excellence Manager to redesign and optimize internal sales processes, enhance automation, and improve customer satisfaction. The ideal candidate will have a strong background in sales administration, project management, and process improvement, along with excellent communication skills.
Skills & Requirements
Must-have
Salesforce or BaaN CRM/ERP mastery
3+ years commercial or sales admin experience
Process mapping and workflow automation skills
Nice-to-have
Strong pedagogical and leadership abilities
Market analysis and competitive intelligence
Initiative and proactive problem solving
Key Requirements
Bac+5 degree (Engineering, Management, or Commerce school)
Minimum 3 years of experience in commercial domain