Customer Banking Specialist Relief - Dandenong Plaza

Commonwealth Bank

Dandenong Plaza, Victoria, Australia
Predetermined roster (monday 9:30 am - 4:00 pm, 30 hours per week)
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
The Commonwealth Bank is seeking a Customer Banking Specialist for its Dandenong Plaza location to provide exceptional customer service while supporting clients with their banking needs. The role requires strong communication skills and a commitment to customer-centric solutions in a dynamic retail environment

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
  • You will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a Customer Banking Specialist for its Dandenong Plaza location to provide exceptional customer service while supporting clients with their banking needs. The role requires strong communication skills and a commitment to customer-centric solutions in a dynamic retail environment.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Financial Health Checks
  • Demonstrate in-branch technology
  • Champion processes and procedures

Nice-to-have

  • Interest in career with CommBank
  • Improve financial wellbeing of customers

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter