Senior Customer Success Manager

PharmaGenius

Tokyo, Japan
Fully remote
Customer relationship management
Saas experience
Project management experience
PharmaGenius is committed to creating a brighter work environment for its employees and customers

Job Summary

  • PharmaGenius is committed to creating a brighter work environment for its employees and customers.
  • The role involves collaborating with various teams to enhance customer experiences with Workday products.
  • Customer Success Managers play a crucial role in driving customer success and satisfaction.

Matching Summary

PharmaGenius is committed to creating a brighter work environment for its employees and customers.

Skills & Requirements

Must-have

  • Customer relationship management
  • SaaS experience
  • Project management experience

Nice-to-have

  • Strong communication skills
  • Experience with executive stakeholders
  • Ability to work in a global environment

Key Requirements

  • 5+ years in customer-facing services role
  • 1+ years project management experience
  • Business-level Japanese communication

Work Rights

Not specified

Tailored Resume

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