End User Support Secure Technician

Thales Group

Cheadle, United Kingdom
Not specified; benefits: 28 days annual leave + ba...
Fully remote
Windows 11 and windows 10 support
Sccm automated deployment tools
Secure environment experience
This role supports Thales UK's secure environment by providing local and remote 1st, 2nd, and occasional 3rd line IT support

Job Summary

  • This role supports Thales UK's secure environment by providing local and remote 1st, 2nd, and occasional 3rd line IT support.
  • The successful candidate will be responsible for building, deploying, and supporting hardware using automated tools like SCCM and maintaining a secure virtual desktop environment.
  • Thales offers a comprehensive benefits package including 28 days of annual leave, private healthcare, and a pension scheme alongside opportunities for paid volunteering.

Matching Summary

This role supports Thales UK's secure environment by providing local and remote 1st, 2nd, and occasional 3rd line IT support.

Salary

Not specified; Benefits: 28 days annual leave plus bank holidays; Private healthcare and pension scheme included

Skills & Requirements

Must-have

  • Windows 11 and Windows 10 support
  • SCCM automated deployment tools
  • Secure environment experience
  • Active Directory and Bitlocker knowledge
  • Remote and on-site troubleshooting

Nice-to-have

  • VMware or Omnissa Horizon exposure
  • iOS and Android mobile support
  • Network patching and cable tracing skills
  • Automation tool proficiency
  • Multifactor authentication experience

Key Requirements

  • UK nationality required for security clearance
  • Residency in UK for last 5 years for SC clearance
  • Experience in IT support roles with user assistance

Work Rights

Must have UK nationality to obtain Security Clearance

Tailored Resume

Cover Letter