Hr Shared Services Representative

Penn State

University Park, PA, US
Base: $34,800.00 - $50,500.00; bonus/equity: not s...
Hybrid
High degree of sensitivity handling confidential information
Accuracy and attention to detail in daily tasks
Strong customer service and communication skills
Penn State is seeking an HR Shared Services Representative to provide customer service support for HR inquiries, including topics such as benefits, compensation, and recruitment. The position allows for a hybrid work arrangement, combining remote and on-campus responsibilities, and offers comprehensive benefits including a generous tuition discount

Job Summary

  • This position serves as the first point of contact for employees regarding Human Resources inquiries via telephone and email.
  • The role involves investigating routine to intermediate issues related to time off, benefits, compensation, and HR policies while escalating complex matters.
  • Penn State offers a competitive benefits package including comprehensive medical coverage, robust retirement plans, and a generous 75% tuition discount.

Matching Summary

Match Score: 85

Penn State is seeking an HR Shared Services Representative to provide customer service support for HR inquiries, including topics such as benefits, compensation, and recruitment. The position allows for a hybrid work arrangement, combining remote and on-campus responsibilities, and offers comprehensive benefits including a generous tuition discount.

Salary

Base: $34,800.00 - $50,500.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • High degree of sensitivity handling confidential information
  • Accuracy and attention to detail in daily tasks
  • Strong customer service and communication skills

Nice-to-have

  • Ability to work independently and as part of a team
  • Sound judgment and discretion in referring inquiries
  • Proficiency in Office365 suite preferred

Key Requirements

  • GED or High School Diploma required
  • No prior relevant work experience required
  • Must be authorized to work in the U.S.

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter