This role conducts objective evaluations such as Operations Excellence Assessments and Food Safety visits to analyze restaurant performance across customer experience and brand standards
Job Summary
This role conducts objective evaluations such as Operations Excellence Assessments and Food Safety visits to analyze restaurant performance across customer experience and brand standards.
The position requires building deep expertise in restaurant operations to provide expert coaching and root cause analysis to franchisees while protecting the McDonald's brand.
McDonald's offers outstanding benefits including a sabbatical program, tuition assistance, flexible work arrangements, and comprehensive health insurance coverage.
Matching Summary
This role conducts objective evaluations such as Operations Excellence Assessments and Food Safety visits to analyze restaurant performance across customer experience and brand standards.
Salary
Base: $78,281.00 - $97,852.00 per year; Bonus: Eligible based on individual and company performance; Benefits: Comprehensive health insurance, dental, vision, life insurance, sabbatical, tuition assistance
Skills & Requirements
Must-have
Objective restaurant standards evaluation
QSC (Quality, Service, Cleanliness) assessment
Franchisee relationship management
Root cause analysis for operations
Performance excellence session facilitation
Nice-to-have
Subject matter expertise in digital initiatives
Strong interpersonal communication skills
Ability to work in ever-changing environment
Experience with delivery and drive-thru systems
Coachable learner mindset
Key Requirements
High school diploma required
Restaurant experience preferred
Strong attention to detail and organizational skills
Effective time management for travel schedule
Ability to build amicable relationships with franchisees