Help Desk Agent I

Atos Group

Zaventem, Belgium
On-site
Fluent in dutch
Strong communication skills
Coordination skills
Atos Group is seeking a Help Desk Agent I to support their BeNeLux operations, focusing on customer coordination and ticket management. The ideal candidate should be fluent in Dutch, possess strong communication skills, and be proactive in a customer-oriented environment

Job Summary

  • You will play a key role in handling tickets, coordinating interventions, and maintaining clear communication across stakeholders.
  • Atos strives to be an inspiring and supportive employer, ensuring you continue to develop and improve both professionally and personally.
  • The benefits we offer include: A competitive salary and attractive perks (such as a year-end bonus and a pension plan).

Matching Summary

Match Score: 85

Atos Group is seeking a Help Desk Agent I to support their BeNeLux operations, focusing on customer coordination and ticket management. The ideal candidate should be fluent in Dutch, possess strong communication skills, and be proactive in a customer-oriented environment.

Skills & Requirements

Must-have

  • Fluent in Dutch
  • Strong communication skills
  • Coordination skills
  • Handle incoming calls and tickets
  • Manage returns to suppliers

Nice-to-have

  • Customer-oriented mindset
  • Proactive and organized
  • IT support knowledge

Key Requirements

  • Experience with ticketing systems
  • Basic understanding of IT support

Work Rights

Not specified

Tailored Resume

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