Customer Service Representative

AIG Insurance (Thailand) Public Company Limited

Bangkok, Thailand
Not specified; not specified; comprehensive benefi...
Fluent in thai and english communication
Handle high volume calls and emails
Maintain calm presence under stress
The role is responsible for daily operations handling calls, emails, and Line to ensure quality service delivery and KPI compliance

Job Summary

  • The role is responsible for daily operations handling calls, emails, and Line to ensure quality service delivery and KPI compliance.
  • Candidates must be fluent in both Thai and English to communicate clearly with internal and external parties.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

Match Score: 85

The role is responsible for daily operations handling calls, emails, and Line to ensure quality service delivery and KPI compliance.

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Fluent in Thai and English communication
  • Handle high volume calls and emails
  • Maintain calm presence under stress
  • Meet KPIs and quality standards

Nice-to-have

  • Excellent listening and problem solving skills
  • Ability to multi-task effectively
  • Real-time decision making capability
  • Commitment to inclusive culture

Key Requirements

  • Bilingual proficiency in Thai and English required
  • Experience in customer service or operations preferred

Work Rights

Not specified

Tailored Resume

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