Job Summary

• This post-sales role focuses on executing the defined Customer Success strategy for a select group of end-users within a specific product segment, aiming to drive commercial value creation through the adoption of all LSEG solutions purchased by the customer to achieve revenue retention and customer engagement.
• The Customer Success Manager plays a key role in improving customer experience by collaborating with a network of domain specialists across LSEG and ensuring customers’ business objectives are achieved through the full utilization of solutions in the daily workflow of end-users.
• Join us and be part of a team that values innovation, quality, and continuous improvement; we are committed to sustainability across our global business and offer a range of tailored benefits and support.

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Skills & Requirements

Key Requirements

• Experienced in information technology
• Bachelor degree required
• Proficient in spoken and written Japanese and English
• Industry qualifications preferred (e.g., CFA, FRM)

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