Technical Support (japanese Speaker)

DXC Technology Australia & New Zealand

Petaling Jaya, Malaysia
Fully remote
Troubleshooting hardware and software
Japanese language proficiency (jlpt n2)
Customer service skills
Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems

Job Summary

  • Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
  • DXC is committed to building better futures for our customers, colleagues, environment, and communities.
  • Our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

Matching Summary

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.

Skills & Requirements

Must-have

  • Troubleshooting hardware and software
  • Japanese language proficiency (JLPT N2)
  • Customer service skills
  • Phone and remote support experience
  • E-support experience

Nice-to-have

  • Proactive problem prevention
  • Inclusive company culture
  • In-person collaboration flexibility

Key Requirements

  • 0-2 years' experience
  • Diploma or bachelor’s degree
  • JLPT N2 Japanese proficiency

Work Rights

Not specified

Tailored Resume

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