Customer Onboarding Engineer | Implementation Specialist - Pt

Infraspeak

Porto, Portugal
On-site
Technical configuration and customization
Client training and onboarding
Project management and timelines
Our mission is to transform facilities management with a collaborative platform that unifies every part of FM operations into one cohesive system

Job Summary

  • Our mission is to transform facilities management with a collaborative platform that unifies every part of FM operations into one cohesive system.
  • You will be the client's primary technical expert and project manager, responsible for configuring our solution, training users, and ensuring a successful launch.
  • We offer a challenging, high-growth environment in an agile, global company with flexible-remote working culture and competitive compensation.

Matching Summary

Our mission is to transform facilities management with a collaborative platform that unifies every part of FM operations into one cohesive system.

Skills & Requirements

Must-have

  • Technical configuration and customization
  • Client training and onboarding
  • Project management and timelines
  • Technical troubleshooting and support
  • Stakeholder communication and reporting
  • AI-savvy for daily operations

Nice-to-have

  • Collaborative platform expertise
  • Customer success and commercial acumen
  • Product feedback collection
  • Ownership, collaboration, meritocracy
  • Happiness in the journey

Key Requirements

  • Native-level or fluent Portuguese
  • Business-level fluent English
  • Based in Porto, Portugal
  • Engineering or facilities management background
  • B2B SaaS customer-facing experience
  • CMMS or CRM platform experience a plus

Work Rights

Not specified

Tailored Resume

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