Helpdesk Executive

JLL

Pune, Maharashtra, India
On-site
Bachelor's degree required
3-5 years facility or property management experience
Customer-service orientation at the core
JLL is seeking a Helpdesk Executive in Pune, Maharashtra, to provide customer service support and facilitate communication between employees and service providers. The ideal candidate will possess experience in facility management or helpdesk operations, demonstrate strong communication skills, and have a customer-service orientation

Job Summary

  • The role involves providing call logging services, generating job cards, and assigning service providers based on specific requests.
  • Candidates must ensure compliance with regulations and support Health and Safety requirements while contributing to monthly management reports.
  • JLL empowers employees to shape a brighter future by combining world-class services, advisory, and technology for clients.

Matching Summary

Match Score: 75

JLL is seeking a Helpdesk Executive in Pune, Maharashtra, to provide customer service support and facilitate communication between employees and service providers. The ideal candidate will possess experience in facility management or helpdesk operations, demonstrate strong communication skills, and have a customer-service orientation.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 3-5 years Facility or Property Management experience
  • Customer-service orientation at the core

Nice-to-have

  • Experience in Helpdesk Operations
  • Use of ticketing tool
  • Positive attitude and professional communication

Key Requirements

  • Bachelor's degree
  • Three to five years experience in Facility or Property Management
  • On-site work in Pune, MH

Work Rights

Not specified

Tailored Resume

Cover Letter