Team Coach

Amex GBT

Hyderabad, India
Fully remote
Previous leadership experience
Excellent listening skills
Curious mentality
Lead and coach a highly skilled remote team of approximately 25-35 Travel Counselors while providing regular documented feedback

Job Summary

  • Lead and coach a highly skilled remote team of approximately 25-35 Travel Counselors while providing regular documented feedback.
  • Investigate service errors with a curious mentality and collaborate with HR to determine performance ratings aligned with company standards.
  • Enjoy flexible benefits tailored to the country of employment, including health insurance, retirement programs, and access to over 20,000 learning courses.

Matching Summary

Lead and coach a highly skilled remote team of approximately 25-35 Travel Counselors while providing regular documented feedback.

Skills & Requirements

Must-have

  • Previous leadership experience
  • Excellent listening skills
  • Curious mentality
  • Customer service oriented
  • Data-driven decision making

Nice-to-have

  • Sabre or Apollo experience preferred
  • Salesforce case email experience
  • Passionate about building relationships
  • Collaborative culture fit

Key Requirements

  • Previous leadership experience required
  • Location: Hyderabad, India

Work Rights

Not specified

Tailored Resume

Cover Letter