Senior Desktop Support Specialist, Texas Mccombs

University of Texas at Austin

Austin, Texas, United States
Base: $55,000 - $65,000; bonus/equity: not specifi...
3+ years enterprise fleet management experience
Windows os administration with sccm/mecm
Active directory and group policy expertise
The Senior Desktop Support Specialist will provide system-level administration and support for the workstation fleet, networking, and security at the McCombs School of Business

Job Summary

  • The Senior Desktop Support Specialist will provide system-level administration and support for the workstation fleet, networking, and security at the McCombs School of Business.
  • Responsibilities include administering the Computer Lifecycle Management Program, enforcing information security best practices, and collaborating with team members on various projects.
  • The role requires a minimum of three years of professional experience in business enterprise fleet management of Windows OS in a centrally managed environment.

Matching Summary

The Senior Desktop Support Specialist will provide system-level administration and support for the workstation fleet, networking, and security at the McCombs School of Business.

Salary

Base: $55,000 - $65,000; Bonus/Equity: Not specified; Benefits: Teacher Retirement System (TRS) eligible

Skills & Requirements

Must-have

  • 3+ years enterprise fleet management experience
  • Windows OS administration with SCCM/MECM
  • Active Directory and Group Policy expertise
  • macOS support and troubleshooting skills
  • ITSM and ITIL process knowledge

Nice-to-have

  • PowerShell scripting fundamentals
  • Computer lab environment management
  • ServiceNow and Jamf tool experience
  • Strong documentation and communication skills
  • Tier 2 and 3 desktop support background

Key Requirements

  • Minimum of three years professional experience
  • Bachelor's degree preferred
  • Criminal history background check required

Work Rights

Must complete federal Employment Eligibility Verification I-9 form

Tailored Resume

Cover Letter