Client Advisor - Vaughan, North York, Etobicoke - Bilingual (fluent In: Mandarin, Cantonese, Arabic, Turkish, Spanish Or Italian)
Royal Bank of Canada
Toronto, Ontario, Canada
Base: not specified; bonus/equity: bonuses include...
Bilingual fluency in specified languages
Exceptional client experience hosting
Digital literacy across devices
At RBC, we fundamentally believe that in order to stay connected with our customers and maintain relevance, we need to reimagine the role we play in our clients’ lives, adding value in the moments that matter
Job Summary
At RBC, we fundamentally believe that in order to stay connected with our customers and maintain relevance, we need to reimagine the role we play in our clients’ lives, adding value in the moments that matter.
Client Advisors proactively welcome and engage clients, meet their everyday banking needs, resolve concerns at first contact, and uncover opportunities to provide additional client-centric advice and solutions.
We offer a comprehensive Total Rewards Program including bonuses and flexible benefits, a world-class training program, excellent career development, and supportive leadership in a dynamic and collaborative team environment.
Matching Summary
At RBC, we fundamentally believe that in order to stay connected with our customers and maintain relevance, we need to reimagine the role we play in our clients’ lives, adding value in the moments that matter.
Salary
Base: Not specified; Bonus/Equity: Bonuses included; Benefits: Flexible benefits and competitive compensation
Skills & Requirements
Must-have
Bilingual fluency in specified languages
Exceptional client experience hosting
Digital literacy across devices
Flexible work hours including evenings and weekends
Client-centric advice and solutions
Compliance and risk management adherence
Nice-to-have
Previous retail or customer service experience
Experience in financial or service industry
Emotional intelligence and empathetic communication
Curiosity and self-motivated eagerness to learn
Team collaboration and collective success mindset
Key Requirements
Fluent in English and one of Mandarin, Cantonese, Arabic, Turkish, Spanish or Italian
Personal flexibility to work RBC retail branch hours including extended hours