Customer Service Associate

Greystar (International)

London, United Kingdom
Customer service delivery
Front of house service
Resident experience
Works as part of a team to provide day-to-day management of the property and its community, including marketing, building maintenance and tenancy administration

Job Summary

  • Works as part of a team to provide day-to-day management of the property and its community, including marketing, building maintenance and tenancy administration.
  • Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
  • Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.

Matching Summary

Works as part of a team to provide day-to-day management of the property and its community, including marketing, building maintenance and tenancy administration.

Skills & Requirements

Must-have

  • Customer service delivery
  • Front of house service
  • Resident experience
  • Sales and leasing activities
  • Health and Safety compliance

Nice-to-have

  • Team player
  • Relationship building skills
  • Adaptable to changing environment
  • Enthusiasm to deliver exceptional experience

Key Requirements

  • Good level of general education
  • Proficient in Microsoft Office
  • Knowledge of UK Health and Safety
  • Experience in customer facing role
  • Ability to act autonomously
  • Excellent organisation skills
  • Numerical skills

Work Rights

Not specified

Tailored Resume

Cover Letter