Base: $95,000 to $125,000 ote; bonus/equity: compe...
On-site
3+ years b2b saas experience
Manage large book of business
Drive retention and expansion revenue
Gusto is on a mission to grow the small business economy by handling payroll, health insurance, and HR so owners can focus on their craft
Job Summary
Gusto is on a mission to grow the small business economy by handling payroll, health insurance, and HR so owners can focus on their craft.
This role requires balancing sales, customer success, and account management skills to maximize customer value and drive revenue growth within a dedicated book of business.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) with a requirement to actively engage with AI tools relevant to their role.
Matching Summary
Gusto is on a mission to grow the small business economy by handling payroll, health insurance, and HR so owners can focus on their craft.
Salary
Base: $95,000 to $125,000 OTE; Bonus/Equity: Competitive base pay plus RSUs included; Benefits: Full-time employees receive comprehensive benefits
Skills & Requirements
Must-have
3+ years B2B SaaS experience
Manage large book of business
Drive retention and expansion revenue
Analyze customer data for account health
Integrate AI into daily workflow
Nice-to-have
Consultative customer-first approach
Strategic prioritization skills
Fast-paced environment adaptability
Proactive relationship nurturing
Cross-functional team alignment
Key Requirements
3+ years in B2B SaaS Customer Success or Sales
Experience managing a large book of business at scale
Proven day-to-day experience integrating AI into work workflows