Patient Service Representative (psr) - Nights

Advocate Health

BayCare Medical Center WI, United States
Base: $20.80 - $31.20 ph; bonus/equity: not specif...
High school graduate education
1 year customer service experience
Epic electronic medical record proficiency
This role involves greeting patients, verifying insurance benefits, and collecting patient responsibility at BayCare Medical Center

Job Summary

  • This role involves greeting patients, verifying insurance benefits, and collecting patient responsibility at BayCare Medical Center.
  • The position requires working a night shift schedule from 11 PM to 7 AM with weekend and holiday rotation.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and paid time off for eligible teammates.

Matching Summary

This role involves greeting patients, verifying insurance benefits, and collecting patient responsibility at BayCare Medical Center.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school graduate education
  • 1 year customer service experience
  • EPIC electronic medical record proficiency
  • Insurance verification and eligibility tools
  • Medicare Medicaid payer knowledge

Nice-to-have

  • Strong mathematical aptitude
  • Critical thinking in high stress areas
  • Collaborative team player
  • Process improvement initiative
  • Professional communication skills

Key Requirements

  • High School Graduate required
  • 1 year customer service or clerical experience
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter