Cards Operations & Processing Chargeback Officer

UOB United Overseas Bank Limited

Visa/mastercard scheme rules expertise
End-to-end dispute lifecycle management
General ledger adjustment and monitoring
The candidate will lead the end-to-end chargeback operation for issuing-bank card transactions ensuring compliance with network rules

Job Summary

  • The candidate will lead the end-to-end chargeback operation for issuing-bank card transactions ensuring compliance with network rules.
  • Responsibilities include reviewing transaction disputes, submitting claims through scheme platforms, and monitoring General Ledger adjustments.
  • UOB is a leading bank in Asia with over 80 years of history guided by values of being honorable, enterprising, united, and committed.

Matching Summary

The candidate will lead the end-to-end chargeback operation for issuing-bank card transactions ensuring compliance with network rules.

Skills & Requirements

Must-have

  • Visa/Mastercard scheme rules expertise
  • End-to-end dispute lifecycle management
  • General Ledger adjustment and monitoring
  • Transaction dispute validation skills
  • English and Vietnamese language proficiency

Nice-to-have

  • Innovative thinking and cultural development
  • Results-driven mindset in fast-paced environment
  • Strong analytical and logical problem solving
  • Passion for digital innovation and continuous learning

Key Requirements

  • Bachelor's degree in business administration
  • At least 2 years experience in Cards Operations
  • Deep understanding of settlement and chargeback processes

Work Rights

Not specified

Tailored Resume

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