In_associate 2_itsm_oc App Tech_advisory_ Bhubaneshwar

Jobs Ta Pwc

Timisoara, Romania
Itil-based process implementation
It service management tools
Itsm process optimization
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency

Job Summary

  • At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.
  • As an ITSM Specialist, you will play a crucial role in optimizing our IT service management processes and ensuring efficient delivery of IT services across the organization.
  • We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.

Matching Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.

Skills & Requirements

Must-have

  • ITIL-based process implementation
  • IT service management tools
  • ITSM process optimization
  • SAP application consulting
  • IT service performance analysis
  • BMC Helix expertise

Nice-to-have

  • Analytical reasoning skills
  • Effective communication abilities
  • Process and project management orientation
  • Collaboration with cross-functional teams
  • Problem-solving skills
  • User level expertise in IT operations
  • Emotional regulation and empathy

Key Requirements

  • Bachelors degree in IT or related field
  • ITIL certification (V3 Foundation or higher)
  • 1-2 years IT Service Management experience
  • 4-7 years SAP SD implementation experience
  • Proficiency with BMC Helix tool
  • Strong knowledge of ITIL framework

Work Rights

Not specified

Tailored Resume

Cover Letter