Service & Engagement Team Leader - Edwardsville, Il
Target Inc
Edwardsville, IL, US
Base: $22.00 - $37.40 ph; bonus/equity: not specif...
High school diploma or equivalent
Must be at least 18 years of age
Previous retail experience preferred
The role involves leading a team of Guest Advocates and Service Advocates to exceed guest service expectations by focusing on decreasing wait times and driving loyalty
Job Summary
The role involves leading a team of Guest Advocates and Service Advocates to exceed guest service expectations by focusing on decreasing wait times and driving loyalty.
Target offers eligible team members comprehensive health benefits, 401(k), employee discounts, and paid time off including sick leave and vacation.
Candidates must be able to work a variable schedule including nights, weekends, holidays, and closing shifts while maintaining high performance standards.
Matching Summary
The role involves leading a team of Guest Advocates and Service Advocates to exceed guest service expectations by focusing on decreasing wait times and driving loyalty.
Salary
Base: $22.00 - $37.40 per hour; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, life insurance, 401(k), employee discount, paid leave
Skills & Requirements
Must-have
High school diploma or equivalent
Must be at least 18 years of age
Previous retail experience preferred
Ability to lift up to 44 pounds
Flexible work schedule availability
Experience leading teams
Cash register operation skills
Nice-to-have
Strong problem-solving abilities
Welcoming and helpful attitude
Effective communication skills
Ability to remain focused in fast-paced environment
Experience with digital services like Drive Up
Commitment to inclusivity and diversity
Key Requirements
High school diploma or equivalent required
Minimum age of 18 years old
Physical ability to lift 44 pounds frequently
Availability for flexible shifts including nights and holidays
Prior retail experience (preferred but not required)