Team Leader, Customer Service – Contract Administration

PPD (Thermo Fisher) UK

Quezon City, Philippines
4+ years customer service experience
2+ years people management experience
Fluency in english language
This role provides excellent prospects for professional development

Job Summary

  • This role provides excellent prospects for professional development.
  • The main responsibility is to ensure team members consistently deliver exceptional customer service.
  • Thermo Fisher Scientific is an EEO/Affirmative Action Employer.

Matching Summary

This role provides excellent prospects for professional development.

Skills & Requirements

Must-have

  • 4+ years customer service experience
  • 2+ years people management experience
  • Fluency in English language

Nice-to-have

  • German language knowledge
  • Strong focus on operational efficiency
  • Self-motivated and enthusiastic

Key Requirements

  • Bachelor's degree required
  • Experience with ERP systems
  • Strong written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter