Customer Service Admin

JOHNSON CONTROLS

Competitive salary; benefits: pension plan up to 7...
Onsite
Time management skills
Attention to detail
Basic it skills
Johnson Controls is seeking a Customer Service Admin to support their Subscriber Admin Team, which facilitates installation and service dispatch for security services. The role involves planning, scheduling, and daily communication with customers and engineers while offering competitive salary and benefits

Job Summary

  • The Subscriber Admin Team serves as the main interface between customers and engineers for daily activities and risk situations.
  • Employees receive a competitive salary reflecting their skills and experience along with up to 35 days of annual leave entitlement.
  • The role involves critical administration tasks such as stock replenishment, job payment amendments, and identifying errors before they become risks.

Matching Summary

Match Score: 75

Johnson Controls is seeking a Customer Service Admin to support their Subscriber Admin Team, which facilitates installation and service dispatch for security services. The role involves planning, scheduling, and daily communication with customers and engineers while offering competitive salary and benefits.

Salary

Competitive Salary; Benefits: Pension plan up to 7% employer contribution match; Leave: 25 days annual leave plus holiday purchase scheme

Skills & Requirements

Must-have

  • Time management skills
  • Attention to detail
  • Basic IT skills
  • Team focus capability
  • Problem solving ability
  • Prioritising tasks

Nice-to-have

  • Industry experience in security
  • Customer contact letter writing
  • Risk situation handling
  • Stock replenishment knowledge
  • Return stock tracking

Key Requirements

  • Time management
  • Attention to detail
  • Basic IT skills
  • Team focus
  • Problem solving
  • Prioritising

Work Rights

Not specified

Tailored Resume

Cover Letter