Not specified (assumed to be shift-based given the requirement for working nights, weekends, and holidays).
Handle incoming ambulance service calls
Prioritize cases effectively in high-pressure situations
Coordinate and dispatch ambulance crews efficiently
Lentor Ambulance Pte. Ltd. is seeking an Operations Executive for its ambulance call centre in Singapore. The role involves managing non-emergency ambulance requests and requires strong communication skills, composure under pressure, and the ability to coordinate effectively
Job Summary
This role serves as the first point of contact for non-emergency ambulance requests, ensuring smooth coordination and compassionate communication.
The team is responsible for managing crew movements, availability, and daily pairing while liaising with hospitals and clinics.
Employees receive a competitive salary package with shift allowances, performance incentives, and comprehensive training opportunities.
Matching Summary
Match Score: 75
Lentor Ambulance Pte. Ltd. is seeking an Operations Executive for its ambulance call centre in Singapore. The role involves managing non-emergency ambulance requests and requires strong communication skills, composure under pressure, and the ability to coordinate effectively.
Salary
Competitive salary package; Shift allowances; Performance incentives and bonuses
Skills & Requirements
Must-have
Handle incoming ambulance service calls
Prioritize cases effectively in high-pressure situations
Coordinate and dispatch ambulance crews efficiently
Maintain accurate records of calls and incidents
Manage crew rosters and daily cash collection
Nice-to-have
Stay calm and composed under pressure
Strong communication skills in English and Chinese
Experience in call centres or emergency services
Basic proficiency in MS Excel and WhatsApp
Willingness to work shifts including nights and weekends
Key Requirements
Minimum Diploma qualification
Fresh graduates are welcome
Multilingual ability (English and Chinese) preferred
Availability for shift work including nights and public holidays