Business And Operations Quality Technician 2

IDEMIA

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On-site
Ensure quality standards
Minimize quality costs
Maximize customer satisfaction
This role is responsible for ensuring that all activities within the scope meet the required quality standards, minimize quality costs and maximise customer satisfaction by ensuring that procedures and processes are adhered to

Job Summary

  • This role is responsible for ensuring that all activities within the scope meet the required quality standards, minimize quality costs and maximise customer satisfaction by ensuring that procedures and processes are adhered to.
  • Manages through local register, host, lead or participation in audits from internal or external organisations in the delivery of successful scheme/customer accreditations (PCI, ISO9001, CQM etc).
  • At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Matching Summary

This role is responsible for ensuring that all activities within the scope meet the required quality standards, minimize quality costs and maximise customer satisfaction by ensuring that procedures and processes are adhered to.

Skills & Requirements

Must-have

  • ensure quality standards
  • minimize quality costs
  • maximize customer satisfaction
  • adherence to procedures and processes
  • establish and monitor KPIs
  • continuous improvement efforts
  • risk identification and anticipation

Nice-to-have

  • international and global community
  • diversity as a driver of innovation
  • cutting-edge identity technologies
  • future proof innovation

Key Requirements

  • Experience with PCI, ISO9001, CQM accreditations
  • Experience in quality control in production
  • Experience managing customer complaints and non-conformances
  • Experience organizing cross-functional teams for root cause analysis

Work Rights

Not specified

Tailored Resume

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