This role is responsible for diagnosing and resolving failures in enterprise laboratory instruments and automation systems, conducting root cause investigations, and escalating service issues to minimize downtime
Job Summary
This role is responsible for diagnosing and resolving failures in enterprise laboratory instruments and automation systems, conducting root cause investigations, and escalating service issues to minimize downtime.
It includes performing routine preventive maintenance and calibrations to ensure equipment reliability and compliance with service standards.
Exact Sciences is proud to offer an employee experience that includes paid time off, paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits.
Matching Summary
This role is responsible for diagnosing and resolving failures in enterprise laboratory instruments and automation systems, conducting root cause investigations, and escalating service issues to minimize downtime.
Salary
Base: $64,000.00 - $105,000.00; Bonus/Equity: Bonus eligible; Benefits: Paid time off, retirement savings plan, health benefits
Skills & Requirements
Must-have
Diagnose and resolve instrument failures
Perform preventive maintenance and calibration
Adhere to Good Documentation Practices
Troubleshoot electrical circuits and diagrams
Interpret mechanical parts and assembly drawings
Nice-to-have
Develop technical expertise
Support process improvement initiatives
Collaborate with cross-functional teams and vendors
Adapt to shifting priorities
Key Requirements
Bachelor's degree or equivalent experience
2 years of relevant experience with Associate degree
4 years of relevant experience with High School diploma/GED