Assistant Manager, Dealer Helpdesk

Nissan Motor (Thailand) Co., Ltd.

Samut Prakarn, Thailand
On-site
Dealer support activity
Call center management
Data and reporting
Nissan Motor (Thailand) Co., Ltd. is seeking an Assistant Manager for their Dealer Helpdesk in Samut Prakarn. The role entails supporting dealers in operations, managing call center activities, and ensuring effective customer relations

Job Summary

  • Provide dealer support activity for sales and customer relations to ensure smooth operations and drive revenue.
  • Manage customers and dealers through a call center, providing parts information and operational support.
  • Support dealer order processing and various operational activities including VOR/Recommendation lists and new dealer openings.

Matching Summary

Match Score: 85

Nissan Motor (Thailand) Co., Ltd. is seeking an Assistant Manager for their Dealer Helpdesk in Samut Prakarn. The role entails supporting dealers in operations, managing call center activities, and ensuring effective customer relations.

Skills & Requirements

Must-have

  • Dealer support activity
  • Call center management
  • Data and reporting
  • Parts information to dealers
  • Dealer operation support

Nice-to-have

  • Automotive business experience
  • Analysis thinking
  • Problem solving skills

Key Requirements

  • Bachelor's degree
  • Aftersales Dealer Management experience
  • Customer / Call Center management experience
  • Microsoft Office proficiency
  • Fair English communication
  • Customer service knowledge
  • Spare parts knowledge
  • Dealer operation process knowledge
  • Logistics knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter