Senior Product Specialist - Implementation/onboarding

Zenoti

Costa Rica, Costa Rica
On-site
Define requirements and help customers adopt solutions
Drive demos, walk-throughs, and solution reviews
Configure software to meet business scenarios
Zenoti is seeking a Senior Product Specialist for Implementation/Onboarding in Costa Rica, who will work closely with customers to adopt Zenoti’s software solutions for the beauty and wellness industry. The role requires significant experience in enterprise product implementation and strong communication skills to ensure customer satisfaction and operational efficiency

Job Summary

  • Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue.
  • In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service.
  • To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios.

Matching Summary

Match Score: 85

Zenoti is seeking a Senior Product Specialist for Implementation/Onboarding in Costa Rica, who will work closely with customers to adopt Zenoti’s software solutions for the beauty and wellness industry. The role requires significant experience in enterprise product implementation and strong communication skills to ensure customer satisfaction and operational efficiency.

Skills & Requirements

Must-have

  • Define requirements and help customers adopt solutions
  • Drive demos, walk-throughs, and solution reviews
  • Configure software to meet business scenarios
  • Address customer issues and concerns
  • Stay up-to-date with product knowledge and market dynamics

Nice-to-have

  • Deep subject matter expertise in product
  • Keen technical understanding of product
  • Eagerness to learn industry opportunities

Key Requirements

  • 6-9 years of experience in Implementation and support of Enterprise products
  • Strong software exposure and ability to master product functionality
  • Ability to manage and work across multiple projects
  • Open to travel on short notice

Work Rights

Not specified

Tailored Resume

Cover Letter