Define requirements and help customers adopt solutions
Drive demos, walk-throughs, and solution reviews
Configure software to meet business scenarios
Zenoti is seeking a Senior Product Specialist for Implementation/Onboarding in Costa Rica, who will work closely with customers to adopt Zenoti’s software solutions for the beauty and wellness industry. The role requires significant experience in enterprise product implementation and strong communication skills to ensure customer satisfaction and operational efficiency
Job Summary
Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue.
In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service.
To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios.
Matching Summary
Match Score: 85
Zenoti is seeking a Senior Product Specialist for Implementation/Onboarding in Costa Rica, who will work closely with customers to adopt Zenoti’s software solutions for the beauty and wellness industry. The role requires significant experience in enterprise product implementation and strong communication skills to ensure customer satisfaction and operational efficiency.
Skills & Requirements
Must-have
Define requirements and help customers adopt solutions
Drive demos, walk-throughs, and solution reviews
Configure software to meet business scenarios
Address customer issues and concerns
Stay up-to-date with product knowledge and market dynamics
Nice-to-have
Deep subject matter expertise in product
Keen technical understanding of product
Eagerness to learn industry opportunities
Key Requirements
6-9 years of experience in Implementation and support of Enterprise products
Strong software exposure and ability to master product functionality
Ability to manage and work across multiple projects