Senior Program Manager, Amazon Flex

Amazon

Bellevue, WA, US
115,600.00 - 160,000.00 usd annually py
On-site
Scalable mechanism development
Root cause analysis and defect prevention
Cross-functional collaboration with senior stakeholders
Amazon is seeking a Senior Program Manager for its Amazon Flex program, which supports independent contractors in delivering packages. This role focuses on improving delivery partner evaluation processes and requires strong analytical and problem-solving skills, along with cross-functional collaboration

Job Summary

  • The Senior Program Manager will establish scalable mechanisms to ensure world-class evaluation processes for Amazon Flex delivery partners.
  • This role requires relentlessly focusing on defect prevention programs by diving deep into processes to uncover root causes and systematically fix underlying issues.
  • The successful candidate must manage the full lifecycle of complex cross-functional programs while defining mission, vision, and objectives driven by quantified metrics.

Matching Summary

Match Score: 85

Amazon is seeking a Senior Program Manager for its Amazon Flex program, which supports independent contractors in delivering packages. This role focuses on improving delivery partner evaluation processes and requires strong analytical and problem-solving skills, along with cross-functional collaboration.

Salary

115,600.00 - 160,000.00 USD annually

Skills & Requirements

Must-have

  • Scalable mechanism development
  • Root cause analysis and defect prevention
  • Cross-functional collaboration with senior stakeholders
  • Service Level Standards (SLS) management
  • Data-driven program strategy and metrics

Nice-to-have

  • Experience in ambiguous environments
  • Strong troubleshooting and logical reasoning skills
  • Ability to proactively mitigate risks
  • Excellent communication with legal and executive teams

Key Requirements

  • Proven expertise in building scalable mechanisms
  • Strong analytical approach and logical reasoning
  • Experience collaborating with Legal, Directors, and VPs

Work Rights

Not specified

Tailored Resume

Cover Letter