Guest Experience Executive

NEW PARK PROPERTY PTE. LTD.

Singapore, Singapore
Minimum 2 years luxury hotel experience
1 year supervisory level experience
Opera pms knowledge required
The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge ensuring the highest level of hospitality

Job Summary

  • The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge ensuring the highest level of hospitality.
  • This role involves delivering F&B services, Concierge services, and creating a memorable experience throughout the guest stay.
  • The successful candidate must possess strong technical knowledge of Heart of House and Guest Services Operations including staff management.

Matching Summary

Match Score: 85

The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge ensuring the highest level of hospitality.

Skills & Requirements

Must-have

  • Minimum 2 years luxury hotel experience
  • 1 year supervisory level experience
  • Opera PMS knowledge required
  • Heart of House operations knowledge
  • Staff rostering and coaching skills

Nice-to-have

  • Second language communication ability
  • Strong interpersonal and problem-solving skills
  • Ability to work under pressure
  • Self-motivated with good initiative
  • Detail-oriented service approach

Key Requirements

  • 'O' level qualification or Diploma/Degree in hospitality
  • Minimum 2 years relevant experience in luxury hotel
  • At least 1 year at a supervisory level
  • Proficiency in Opera Property Management System

Work Rights

Not specified

Tailored Resume

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