Teleoperador - Call Center | Sant Cugat

OCA Global Corporate Services S.A

Sant Cugat, Spain
Not specified; benefits: flexible compensation car...
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High level of spanish and catalan
Previous customer service or sales experience
Administrative training (vocational)
** OCA Global is seeking a Teleoperador for their call center in Sant Cugat, Spain, to enhance customer experiences and identify commercial opportunities. The ideal candidate should have a background in customer service or sales, with strong communication skills and proficiency in Spanish and Catalan. **

Job Summary

  • The role involves managing incidents agilely to ensure a positive customer experience while identifying commercial opportunities.
  • Candidates must have high proficiency in both Castilian Spanish and Catalan for daily interactions.
  • The company offers an indefinite contract, flexible hours including summer intensive weeks, and various benefits like health insurance.

Matching Summary

Match Score: 75

** OCA Global is seeking a Teleoperador for their call center in Sant Cugat, Spain, to enhance customer experiences and identify commercial opportunities. The ideal candidate should have a background in customer service or sales, with strong communication skills and proficiency in Spanish and Catalan. **

Salary

Not specified; Benefits: Flexible compensation card, restaurant card, health insurance, childcare voucher, training

Skills & Requirements

Must-have

  • High level of Spanish and Catalan
  • Previous customer service or sales experience
  • Administrative training (Vocational)

Nice-to-have

  • Experience with Salesforce CRM
  • Proactive attitude towards continuous improvement
  • Strong organizational and resilience skills

Key Requirements

  • Vocational Training (Grado Medio o Superior)
  • Fluency in Spanish and Catalan
  • Prior experience in call center or sales

Work Rights

Not specified

Tailored Resume

Cover Letter