Director, Future Field Engagement Strategy – Customer Archetypes

Novartis UK

Remote, US
Base: $185,500 - $344,500 py; bonus/equity: perfor...
Fully remote
8+ years customer segmentation experience
Deep expertise with aggregated healthcare data
Strong understanding of u.s. healthcare landscape
This role designs future-forward customer archetype frameworks that reflect the full complexity of the U.S. healthcare ecosystem

Job Summary

  • This role designs future-forward customer archetype frameworks that reflect the full complexity of the U.S. healthcare ecosystem.
  • The position requires translating healthcare insights and market signals into actionable enterprise-wide models to empower field teams.
  • Compensation includes a performance-based cash incentive, potential annual equity awards, and a comprehensive benefits package.

Matching Summary

This role designs future-forward customer archetype frameworks that reflect the full complexity of the U.S. healthcare ecosystem.

Salary

Base: $185,500 - $344,500 per year; Bonus/Equity: Performance-based cash incentive and eligibility for annual equity awards; Benefits: Health, life, disability, 401(k) match, and generous time off

Skills & Requirements

Must-have

  • 8+ years customer segmentation experience
  • Deep expertise with aggregated healthcare data
  • Strong understanding of U.S. healthcare landscape
  • Experience designing analytics-driven segmentation
  • Ability to translate complex data into strategy

Nice-to-have

  • Trusted collaborator who thrives in ambiguity
  • Exceptional strategic thinking and storytelling
  • Energized by precision engagement transformation
  • Experience in medical devices or diagnostics

Key Requirements

  • Bachelor's degree required
  • 8+ years experience in pharmaceutical or similar industries
  • Must be accessible to U.S. location (no relocation support)
  • No visa sponsorship provided

Work Rights

Not specified

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