Associate Member Services Representative

State Employees' Credit Union

Knightdale, NC, US
Not specified; not specified; not specified
Onsite
High school diploma or ged equivalent
Strong verbal and written communication skills
Ability to balance cash drawers daily
The State Employees' Credit Union is seeking an Associate Member Services Representative for their Knightdale, NC branch. This entry-level position focuses on providing exemplary member service, performing routine branch duties, and ensuring compliance with credit union policies

Job Summary

  • The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations.
  • Team members are responsible for providing exemplary service by responding to inquiries via telephone, in-person, and digital channels.
  • Employees must comply with all regulatory requirements while ensuring member information remains confidential and accounts are accessed only for business purposes.

Matching Summary

Match Score: 85

The State Employees' Credit Union is seeking an Associate Member Services Representative for their Knightdale, NC branch. This entry-level position focuses on providing exemplary member service, performing routine branch duties, and ensuring compliance with credit union policies.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • High school diploma or GED equivalent
  • Strong verbal and written communication skills
  • Ability to balance cash drawers daily
  • Knowledge of credit union policies and regulations
  • Proficiency in computer keyboard data entry

Nice-to-have

  • Bachelor's degree or CCUE Certification
  • Experience with CXone contact center software
  • Positive attitude toward members and teammates
  • Aptitude for developing member trust and confidence
  • Interest in financial advisory product referrals

Key Requirements

  • High school diploma or GED
  • Completion of Core Module Program within 12 months
  • Demonstrated aptitude for meeting people

Work Rights

Not specified

Tailored Resume

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