Guest Services Representitive

ASM Global

Albany, NY, US
Base: $16.00ph; bonus/equity: not specified; benef...
Excellent customer service skills
Scanning patron tickets
Directing patrons to locations
The role involves providing excellent customer service while scanning tickets and directing patrons to appropriate locations within the facility

Job Summary

  • The role involves providing excellent customer service while scanning tickets and directing patrons to appropriate locations within the facility.
  • Employees must maintain a courteous demeanor, exercise patience with disruptive patrons, and ensure an orderly flow of people entering and exiting the building.
  • This is a part-time, casual position requiring availability for irregular hours including nights, weekends, and holidays at MVP Arena & Albany Capital Center.

Matching Summary

The role involves providing excellent customer service while scanning tickets and directing patrons to appropriate locations within the facility.

Salary

Base: $16.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Scanning patron tickets
  • Directing patrons to locations
  • Maintaining orderly entry/exit
  • Communicating facility amenities

Nice-to-have

  • Personable and proactive demeanor
  • Professional presentation and work ethic
  • Ability to handle disruptive patrons
  • Fluent in English communication

Key Requirements

  • Must be at least 18 years old
  • HS Diploma or GED required
  • Minimum six months prior customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter