You will apply your investigative abilities and take ownership to resolve issues, ensuring operational risk mitigation and compliance are achieved
Job Summary
You will apply your investigative abilities and take ownership to resolve issues, ensuring operational risk mitigation and compliance are achieved.
Responsible for fulfillment and servicing of complex client transactions related to bankruptcies, consumer proposals and credit counseling services.
We offer a comprehensive Total Rewards Program, leadership support for development, and opportunities to make a lasting impact with progressively greater accountabilities.
Matching Summary
You will apply your investigative abilities and take ownership to resolve issues, ensuring operational risk mitigation and compliance are achieved.
Skills & Requirements
Must-have
Collections experience
Risk assessment report formulation
Negotiation and decision making skills
Call centre client interaction
Balance customer service and risk mindset
Shift work within 8 am - 6 pm
Nice-to-have
Knowledge of CAC's, CASPER, OLBB, OLMS, TS2
Familiarity with Bankruptcy & Collection Highways
Understanding of Fraud and Consumer Proposals
Knowledge of Personal and Business Products
Collaborative team environment
Results driven mindset
Key Requirements
2+ years Collections experience
Ability to formulate intricate Risk Assessment Reports