The Certificate Specialist is responsible for supporting the issuance of client insurance documents within the US Regional Business Service Center, ensuring accurate and timely delivery of Certificates of Insurance and Auto ID cards
Job Summary
The Certificate Specialist is responsible for supporting the issuance of client insurance documents within the US Regional Business Service Center, ensuring accurate and timely delivery of Certificates of Insurance and Auto ID cards.
Howden offers a unique employee ownership model where 6,000 employee shareholders own 34% of the company, empowering employees to build a business they truly own.
The company values diversity, supports reasonable accommodations, and promotes a culture that encourages personal development, volunteering, and making a positive impact at work and beyond.
Matching Summary
The Certificate Specialist is responsible for supporting the issuance of client insurance documents within the US Regional Business Service Center, ensuring accurate and timely delivery of Certificates of Insurance and Auto ID cards.
Skills & Requirements
Must-have
Certificate of Insurance issuance
Auto ID card processing
Carrier endorsement coordination
Regulatory compliance adherence
Microsoft Office proficiency
Insurance systems experience
Nice-to-have
Strong communication skills
Organizational skills
Problem-solving ability
Customer service orientation
Entrepreneurial spirit
Employee ownership culture
Key Requirements
Bachelor’s degree or equivalent experience
2+ years insurance operations experience
Familiarity with COI and Auto ID requirements
Proficiency with insurance systems (Epic, AMS360, or similar)
Demonstrated communication and customer service skills