Base: $13.00 - $20.00 ph; bonus/equity: not specif...
Not specified (assumed on-site)
Excellent customer experience delivery
Front-end operations management
Register coverage and cash handling
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Algonquin, IL, to enhance customer experiences through exceptional service and effective front-end operations. The role requires strong interpersonal skills and a commitment to teamwork, with a focus on creating a welcoming environment for both customers and teammates
Job Summary
The role focuses on creating a hassle-free shopping experience by providing excellent customer service and in-depth product knowledge.
Team members are expected to act as the primary liaison between customers and management while ensuring strong front-end service standards.
The position involves promoting company programs such as loyalty memberships and credit card enrollment while maintaining safety and loss prevention policies.
Matching Summary
Match Score: 75
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Algonquin, IL, to enhance customer experiences through exceptional service and effective front-end operations. The role requires strong interpersonal skills and a commitment to teamwork, with a focus on creating a welcoming environment for both customers and teammates.
Salary
Base: $13.00 - $20.00 per hour; Bonus/Equity: Not specified; Benefits: Generous suite of benefits including paid leave
Skills & Requirements
Must-have
Excellent customer experience delivery
Front-end operations management
Register coverage and cash handling
Team scheduling and workflow direction
Merchandising and presentation standards
Nice-to-have
Inclusive and diverse workforce mindset
Action-oriented decision making
Collaborative team spirit
Instills trust among teammates
Proactive customer approach skills
Key Requirements
Prior retail sales or cashier experience preferred
Ability to monitor associate performance and assignments
Knowledge of company merchandising and floor set standards