Technical Project Manager

Amex GBT

Bangalore, India
Application support l2/l3
Incident resolution and rca
Sla management and reporting
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • The role involves end-to-end management of production incidents, monitoring application performance, and leading support teams.
  • The company offers flexible benefits, travel perks, extensive learning opportunities, and champions inclusion through global INclusion Groups.

Matching Summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.

Skills & Requirements

Must-have

  • Application support L2/L3
  • Incident resolution and RCA
  • SLA management and reporting
  • System upgrades and enhancements
  • Vendor relationship management
  • Java micro services architecture knowledge

Nice-to-have

  • Travel/Hospitality industry experience
  • Exceptional leadership and team management
  • Strong problem-solving skills
  • Ability to navigate organization
  • Fast learner and adaptable

Key Requirements

  • 10+ years of project management experience
  • Familiarity with application support (L2/L3)
  • Proficiency in project management tools (MS Office, Smartsheet, JIRA, Confluence, Sharepoint)
  • Willing to work 2nd shifts and occasional weekends
  • Willing to work from Bangalore office minimum 3 days/week

Work Rights

Not specified

Tailored Resume

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