This role will help define and scale AI-powered conversational products like the Experian Virtual Assistant to automate actions and orchestrate tools
Job Summary
This role will help define and scale AI-powered conversational products like the Experian Virtual Assistant to automate actions and orchestrate tools.
The successful candidate will work across engineering, data science, and design teams to deliver personalized, proactive, and action-oriented financial assistance experiences.
Experian is a FTSE 100 company recognized as one of the World's Best Workplaces with a strong focus on diversity, inclusion, and employee well-being.
Matching Summary
This role will help define and scale AI-powered conversational products like the Experian Virtual Assistant to automate actions and orchestrate tools.
Skills & Requirements
Must-have
Generative AI product management experience
Conversational AI and chatbot development
Agile product delivery and user stories
Cross-functional team collaboration
Data-driven product prioritization
Nice-to-have
Passion for customer advocacy
Experience with prompt design
Background in consumer financial services
Understanding of privacy compliance
Global distributed team experience
Key Requirements
Bachelor's degree in Engineering, Business, or technical field
10 to 13 years total experience
3 to 5 years product management experience
Experience shipping customer-facing digital experiences