Training Consultant

Caterpillar UK

Multiple Locations, United Kingdom
Onsite (5 days a week)
Technical and application training
Machine commissioning services
Asphalt pavers, cold planers, reclaimer/stabilizers, and compaction products
Caterpillar UK is seeking a Training Consultant to develop and deliver technical training programs for their dealers and customers, focusing on product application and commissioning services. The role requires strong customer service skills and expertise in training operations, with an emphasis on enhancing training effectiveness through data analysis and program development

Job Summary

  • Develops and delivers technical and application training programs for Caterpillar dealers and customers and delivers machine commissioning services to customers.
  • Gathers customer service performance data to measure success of training programs, monitors ROIs, and takes appropriate measures to improve training effectiveness.
  • Analyzes new training methods, tools, and content options to determine feasibility of use and application in future customer service training programs.

Matching Summary

Match Score: 80

Caterpillar UK is seeking a Training Consultant to develop and deliver technical training programs for their dealers and customers, focusing on product application and commissioning services. The role requires strong customer service skills and expertise in training operations, with an emphasis on enhancing training effectiveness through data analysis and program development.

Skills & Requirements

Must-have

  • technical and application training
  • machine commissioning services
  • Asphalt Pavers, Cold Planers, Reclaimer/Stabilizers, and Compaction products
  • customer service performance data
  • training materials compliance
  • new training methods analysis

Nice-to-have

  • customer needs and satisfaction
  • meeting customer expectations
  • technical or business guidance
  • accurate situation analysis
  • effective communication behaviors
  • organizational, operational or process problems
  • healthy working relationships

Key Requirements

  • Onsite work five days a week
  • No visa sponsorship required

Work Rights

Not specified

Tailored Resume

Cover Letter