Senior Manager, Professional Services Consultancy (airline Operational Systems & Professional Services Upsell)
CAE Australia
Fully remote
Airline operational systems
Operations control center (occ) software
Consultative selling
Serve as a trusted advisor to airline clients, providing consultancy on OCC operations, operational system optimization, and technology adoption
Job Summary
Serve as a trusted advisor to airline clients, providing consultancy on OCC operations, operational system optimization, and technology adoption.
Identify and actively upsell professional services, such as training, configuration, optimization workshops, system integrations, health checks, and process re‑engineering.
Build and maintain long‑term relationships with key airline stakeholders across Operations, IT, and Executive levels.
Matching Summary
Serve as a trusted advisor to airline clients, providing consultancy on OCC operations, operational system optimization, and technology adoption.
Skills & Requirements
Must-have
airline operational systems
Operations Control Center (OCC) software
consultative selling
professional services upselling
client relationship management
Nice-to-have
industry developments
product feedback
long-term relationships
Key Requirements
8+ years of experience
Bachelor’s degree in Aviation, Business, Engineering, or related field
Proven experience with OCC software
Willingness to travel internationally (approximately 30–50%)