Cdd - Chargé De Support Applicatif Niveau 1 - S2p Process – Région Europe - H/f/x

Chanel

Paris, France
On-site
Source-to-pay (s2p) processes
First point of contact for users
Manage and resolve level 1 requests
You are the first point of contact for users and contribute to the fluidity of S2P processes

Job Summary

  • You are the first point of contact for users and contribute to the fluidity of S2P processes.
  • Manage requests received by email, ticketing tools, or other channels, and ensure follow-up until resolution.
  • Contribute to the good circulation of information between Finance, Purchasing, and IT.

Matching Summary

You are the first point of contact for users and contribute to the fluidity of S2P processes.

Skills & Requirements

Must-have

  • Source-to-Pay (S2P) processes
  • First point of contact for users
  • Manage and resolve Level 1 requests
  • Escalate complex issues to Level 2/3
  • Communicate with international teams

Nice-to-have

  • Continuous improvement mindset
  • Update user documentation
  • Team player with autonomy
  • Proactive problem-solving

Key Requirements

  • 2-4 years experience in S2P/P2P/Finance
  • Understanding of purchasing, order, reception, and invoicing processes
  • Fluent French and English

Work Rights

Not specified

Tailored Resume

Cover Letter