Workplace Experience Specialist

JLL

Bogota, Colombia
**
Exceptional service delivery
Building ambassador role
Soft services operations management
** JLL is seeking a Workplace Experience Specialist in Bogota, Colombia, to enhance the workplace environment at Microsoft's offices in the region. The role emphasizes exceptional service delivery, management of soft services, and fostering positive workplace experiences for employees and guests. **

Job Summary

  • As a Workplace Experience Specialist, you will be the face of exceptional service delivery at Microsoft's Colombia and Ecuador locations.
  • You will oversee reception, office supplies, mail services, general cleaning, parking programs, and day porter operations, ensuring every touchpoint reflects world-class hospitality standards.
  • This position is critical to JLL's partnership with Microsoft, directly impacting employee satisfaction, operational excellence, and the continuous evolution of workplace services across the region.

Matching Summary

Match Score: 75

** JLL is seeking a Workplace Experience Specialist in Bogota, Colombia, to enhance the workplace environment at Microsoft's offices in the region. The role emphasizes exceptional service delivery, management of soft services, and fostering positive workplace experiences for employees and guests. **

Skills & Requirements

Must-have

  • Exceptional service delivery
  • Building Ambassador role
  • Soft services operations management
  • World-class customer experience
  • Vendor relationship management
  • Bilingual service delivery

Nice-to-have

  • Workplace experience trends
  • Modern workplace service delivery
  • Client relationship management
  • Environmental sustainability initiatives

Key Requirements

  • 2-4 years of experience
  • Bachelor's degree in Hospitality
  • Fluent Spanish and English proficiency
  • Advanced Microsoft Office proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter