The Operations Manager is responsible for the overall management and execution of operational excellence for the entire store
Job Summary
The Operations Manager is responsible for the overall management and execution of operational excellence for the entire store.
This leadership position drives store performance through effective supervision, communication, and coordination of team members in operations, asset protection, and inventory control.
The role requires strict adherence to federal and state regulations regarding firearm transactions and maintaining a safe workplace environment.
Matching Summary
The Operations Manager is responsible for the overall management and execution of operational excellence for the entire store.
Skills & Requirements
Must-have
Supervision of up to 40 team members
Firearms sales compliance and ATF Form 4473
Inventory control and loss prevention management
Staff scheduling and payroll oversight
Operational excellence and safety compliance
Nice-to-have
Strong business acumen and market knowledge
Effective coaching and leadership skills
Excellent customer service orientation
Problem-solving and communication abilities
Proficiency with Microsoft Office products
Key Requirements
Bachelor's degree preferred
At least three years of relevant work experience
Experience leading departments of up to 40 people
Must meet federal requirements for selling firearms
Must qualify for FOID card (Illinois only)
Completion of Firearms Sales Certification training
Completion of Power Industrial Truck Certification training
Successful completion of Academy Leadership University