Capita is seeking a Communications Lead for its Pensions Solutions division, responsible for managing a communications team and overseeing client partnerships within the pensions sector. The ideal candidate will have a strong background in client relationship management, team leadership, and strategic communication while ensuring high-quality service delivery
Job Summary
You will manage a high-performing communications team and lead the client partnerships and strategic direction of our private sector consulting clients in the pensions space.
This role requires proactive management and accountability for delivering a top-tier service, ensuring client satisfaction, driving growth, and enhancing our commercial profitability.
You will own the business plan for your team, including revenue generation, client communication growth, and collaboration with the Market Leaders, Client Relationship Directors and the Business Development team to secure organic opportunities.
Matching Summary
Match Score: 85
Capita is seeking a Communications Lead for its Pensions Solutions division, responsible for managing a communications team and overseeing client partnerships within the pensions sector. The ideal candidate will have a strong background in client relationship management, team leadership, and strategic communication while ensuring high-quality service delivery.
Skills & Requirements
Must-have
Manage high-performing communications team
Lead client partnerships
Strategic direction for private sector clients
Proactive management and accountability
Client satisfaction and growth
Revenue generation and client communication growth
Nice-to-have
Champion innovation in digital engagement
Develop scalable engagement frameworks
Trusted advisor to senior client stakeholders
Key Requirements
Experience in the pension sector
Experience leading multi-disciplinary teams
Proven experience in client relationship management
Strong consulting skills
Excellent communication, presentation, and stakeholder management skills