Problem Manager

Financial Conduct Authority

Edinburgh, Scotland, United Kingdom
National: £52,400 to £61,800; london: £57,700 to £...
Hybrid
Servicenow problem management expertise
Experience with root cause methodologies
Proficient in excel and reporting tools
The FCA regulates financial services firms in the UK to ensure fair and effective markets

Job Summary

  • The FCA regulates financial services firms in the UK to ensure fair and effective markets.
  • The Technology Resilience team safeguards the FCA's digital assets and services.
  • The role offers a hybrid work model and a flexible benefits scheme.

Matching Summary

The FCA regulates financial services firms in the UK to ensure fair and effective markets.

Salary

National: £52,400 to £61,800; London: £57,700 to £68,000; Not specified

Skills & Requirements

Must-have

  • ServiceNow Problem Management expertise
  • Experience with root cause methodologies
  • Proficient in Excel and reporting tools

Nice-to-have

  • Collaborative approach to improvement
  • Understanding of ITIL framework
  • Experience with AI and automation tools

Key Requirements

  • Prior experience with ServiceNow
  • Demonstrated ability to uncover root causes
  • ITIL certification desirable

Work Rights

Not specified

Tailored Resume

Cover Letter