Analista De Servicio A Clientes - (temporal)

Solventum

Mexico City, Mexico
Hybrid
Customer service via email and phone
Manage purchase orders in erp systems
Analyze open orders and track deliveries
Solventum is seeking a temporary Customer Service Analyst for a six-month position in Mexico City. The role involves managing customer inquiries, processing orders, and maintaining strong relationships with clients, requiring at least one year of customer service experience and a bachelor's degree

Job Summary

  • As a Customer Service Analyst, you will generate an impact by attending to customer needs via email and phone.
  • You will manage purchase orders in Solventum systems (AS400 and S4 HANNA) and analyze open orders to track deliveries.
  • Solventum is a new company in the healthcare field with a strong legacy of solving challenges that transform lives.

Matching Summary

Match Score: 85

Solventum is seeking a temporary Customer Service Analyst for a six-month position in Mexico City. The role involves managing customer inquiries, processing orders, and maintaining strong relationships with clients, requiring at least one year of customer service experience and a bachelor's degree.

Skills & Requirements

Must-have

  • Customer service via email and phone
  • Manage purchase orders in ERP systems
  • Analyze open orders and track deliveries
  • Prepare information for Tier Meetings

Nice-to-have

  • Intermediate English proficiency
  • Experience with Salesforce
  • Familiarity with S4 HANNA ERP

Key Requirements

  • Bachelor's degree
  • 1 year of customer service experience
  • Legally authorized to work in Mexico

Work Rights

Not specified

Tailored Resume

Cover Letter